Welcome to our practice

We appreciate the opportunity to provide you with your physical therapy needs. Our licensed therapists work together as a team, along with our staff members, to bring you the highest quality treatment in a warm, caring setting. We've provided this brochure so that we may better serve you. It contains answers to questions that many patients ask. However, if you have other questions, please feel free to ask any staff member.

Appointments

We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you. The office phone number is 301-733-3844. We try to see all patients on time, and request that you extend the same courtesy to us. Patients more than 15 minutes late may be asked to re-schedule. If you cannot keep an appointment, call 301-733-3844 to notify us immediately. Please try to give us 24-hour notice so that this time may be given to another patient. If notice is not given, a missed appointment fee will be charged.

Referrals

Some insurance companies require patients to obtain a referral from their physician prior to beginning therapy. Some insurance companies require a special referral from their primary care physician, i.e. Optimum Choice, MDIPA. It is the patient's responsibility to be sure our office receives the proper referral.
 

What is physical therapy?

Physical therapy is the use of physical means, such as exercise, joint and soft tissue mobilization, patient education and modalities to treat disease or injuries. Preventing injuries is another important part of physical therapy. Improving posture and balance, building stronger muscles, and teaching better work and health practices are some of the ways physical therapists can help you achieve optimal functional independence. Whether your problem is short-term, such as an ankle sprain, or chronic, like arthritis, physical therapy can relieve pain and get you back in action.

Insurance

If you have insurance, please bring your insurance card with you on your first visit. Our patient accounts department will submit your therapy bills to your insurance company as a courtesy to you. It is very important that we have complete information in order to do this. You are expected to provide any information that is required, including signed and completed forms, details of injury/accident, spousal insurance coverage and referrals for services.

It is the patient’s responsibility to know their insurance benefits. You are expected to pay any copays and/or deductibles at the time of your visit. All balances not paid by the insurance company are billed to the patient.

Supply Charges

Some treatments require additional supply fees. Payment for these items is expected at the time of service. If your therapist feels you would benefit from the use of equipment at home, you will be provided with information on where you can obtain the equipment. Some items can be purchased here.

Fee and Payments

We make every effort to keep down the cost of your therapy care. You can help by paying copays, deductibles and supply fees at the time of your visit. If you are unable to pay at the time of your visit, please make arrangements with our front desk.
O'Neill Physical Therapy Services offers a full-range of treatment including therapy for:
  • amputations
  • ankle sprains
  • arthritis
  • back and neck pain
  • balance and vestibular disorders
  • cancer
  • carpal tunnel syndrome
  • cerebral palsy
  • children & adolescents
  • custom foot orthotics
  • dizziness
  • fibromyalgia
  • hand injuries
  • headaches
  • head injuries
  • incontinence
  • osteoporosis
  • pain management
  • pain related to pregnancy
  • pelvic pain
  • posture problems
  • rotator cuff & other shoulder injuries
  • sports injuries
  • strokes
  • TMJ
  • vestibular disorders
  • work injuries